Customer Reviews & Testimonials

We take pride in educating New York about NY-Sun and the available incentives to them. Hear their stories…

NY State Solar and especially Matt McAuliffe have been exceptional in explaining, planning, estimating financial impacts and monitoring the progress of our solar project. Essentially, NYS Solar provides a vehicle to access the best solar installation companies and assures a fair competitive price. NYS Solar’s relationship with NYSERDA was a key factor in making the application and approval process go very smoothly. Matt McAuliffe is a real professional who knows his business; and his honesty and passion for renewable energy expansion was key in my confidence in making the decision to install our solar system.

– Paul R

We thought our program manager was very knowledgeable and answered ALL of our questions!!! The installation went very smoothly and was quick and they cleaned up afterwards. In all we are very happy with the experience and look forward to seeing how much money we save!!

– Roland Z.

It went very well. The process was quick and easy. We didn’t need to do much of anything. Our rep
was incredible and always great about getting back to us when we had questions about anything

– Melanie B.


I had solar installed in August. I am very happy with the installation and the the professional service I received.

– Kathleen M.

Had 35 panels installed to produce 104% of my electricity. They package a deal together with banks and PS&G so you own the panels with no cash outlay. You end up paying your normal average electric bill amount to PS&G to pay the loan for the panels so it is a no brainer. Harrison was my sales rep and he was great, walking me through everything very informatively. The installation was very smooth.

– Mike S.

We did it! After so many years of turning away the “solar people”, Derek engaged us in a way that worked. We felt comfortable at every step in this very complex “once in a lifetime” process. Derek always had a way to break it down into simple terms and put us at ease. The whole process went as planned and now we are doing our part to help the environment! NY State Solar was great to do business with!

– Keith M.

We had a great experience with the NY State Solar program. The process was easy and trouble free. We were walked through the entire process from start to finish. Our program manager was wonderful. He was always there to answer any questions we had and addressed our concerns.

-Susan K.

NY State Solar played such a vital role in helping us to go solar. We faced some challenges and obstacles along the way but our project manager, David, worked diligently to make it happen! David took the time to make home visitations and explain the process each step of the way. Now we feel like we are experts in solar and we’ve been sharing the benefits to our neighbors and friends. If your home qualifies, it’s an absolute no brainer! The federal tax credits and incentives will be decreasing in the coming year so there’s no better time to make the switch. Installation took less than a day and now we can track how much energy is being produced each day in the solar app. Thank you NYSS for not only saving us money in our electricity bills but helping the environment as well!

-Peter K.

I am so glad I opened my door to Joseph who helped us to quickly, efficiently and inexpensively get our solar panels! We are happy. The process and installation was easy (and so neat, guys did a great job), they all did a great job. Thanks.

-Tina K.

Our panels went on just last week. We worked with Joseph Hawes who was very respectful of us taking our time to decide. He was timely with documents and truly seemed to look out for our best interests when dealing with the financing company.

-Michael D.

I am generally a skeptic when it comes to offers that sound too good. But we got solar for our home for nothing down. Our agent, Joseph Hawes was extremely knowledgeable and forthright. He helped us through the process every step of the way. Our installation went perfectly smoothly, and all the services (including the app that tracks how each of our panels are producing) just works. Anytime I have a question, Joseph has responded quickly and consistently. He’s made us a believer in NY State Solar. Going solar has dramatically transformed our carbon footprint. Joseph and NY Solar were hands on, and helpful through the whole process. I’ve recommended them to neighbors who asked about our new panels, and others who were interested in solar. If I could, I would give more than 5 stars

– Martin C.

At first my husband and I were very skeptical about going solar however Joseph Hawes eased our fears and helped make the transition to solar extremely easy. He was very knowledgeable, professional and patient. Since we did not know much about solar he spent a lot of time explaining the entire process from start to finish. He was always there to answer any questions we had and worked with us to get the exact layout of the panels we wanted on our home. We were trying to get all of the panels on the back of our home because that’s where we get the most sunlight and he spent time helping us arrange the panels to make it work He was a pleasure to work with and I would highly recommend Joseph and his company if you are considering switching to solar. We love the fact that our electric bill will be the same amount each month and that we receive a refund if we do not use all of the energy produced. We are so happy that we switched to solar and extremely pleased that we had someone like Joseph Hawes to walk us through each step of the way. Joseph is the best !:-)

– Donna R.

This was the best! It was awesome. Chris W** was always there, on the spot, on time. It was the fastest installation I had seen. This was really good, I really appreciate. I know there is a lot going on behind the scenes, but it was easy. I could rely on Chris, and I recommend people to go solar with NYSS!

– Xitij

An incredible program, run by dedicated people, who are all doing a great thing for the homeowner, the state, and the planet. Derek was my Project Manager and he was beyond professional all the way through. He’ll hold your hand and keep the project organized and moving forward.

– John M.

CJ was terrific with explaining things and walking us through the process. Joe the installer was also great, quick and painless. I’m saving lots of money and helping the environment so good stuff all around.

-Ivan H.

We love the program! Saving money while helping the environment!! Our program manager was great. He answered all of our questions and made the process easy and smooth. We learned a lot about solar. Installation was fast and smooth. Best decision in a long time.

– Mike M.

New York State Solar’s Installations

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