Warranties

Warranties for Your Solar System: What You Need to Know

Any homeowner knows that owning a home is expensive. Homes require upkeep. It might be patching the roof, redoing the siding, fixing the oil burner, unblocking the chimney, replacing a leaky pipe, scraping away mold… yeah. It can be a lot.

Whenever we invest in our home, we want to make sure we’ve got someone to call if something goes wrong. And the most reliable contractors using the right materials will stand by their work. Roofing manufacturers warranty their shingles, and roofers warranty their workmanship. Oil service contracts can get a repairman out there in the middle of winter when calamity strikes. So naturally, when looking into solar panels, one of the first questions that pops in our minds is what kind of maintenance that’s required.

Does the manufacturer stand by their panels? What happens if they stop working? What about the inverter? Will the contractor fix my roof if I have a leak?

The residential solar industry has been around long enough that all of these common concerns have been addressed. And if you’re speaking to the right company, their answers should satisfy you. Let’s get into what you should expect in terms of maintenance and warranties for a modern solar system in 2020.

What if Something Happens to My Solar Panels?

Many people are well-acquainted with the concept of solar energy — photovoltaic panels produce electricity by being exposed to the sun. But not many people are familiar with how solar panels work. While there’s plenty of scientific literature explaining the photovoltaic effect, the actual panel itself is relatively simple — it contains silicon solar cells, an aluminum frame, glass casing, and wires.

That’s it. No moving parts, no liquids. While there are different types of panels — namely monocrystalline and polycrystalline panels — the physical composition of each is fundamentally similar. Solar systems don’t require you to climb up and tighten bolts or change fluids; in climates like New York that have four seasons and regular rainfall, there’s no need to brush dust off the panels either.

Solar panels simply work without interruption, which is why manufacturers are comfortable standing by their products for far longer than most other consumer technologies on the market.

Performance Warranty

All solar panels, regardless of type, can degrade in efficiency over time, but the allowable range of degradation can vary. While photovoltaic cells aren’t new, they’re affected differently on earth than they are in space. The primary causes of solar panel degradation arise from exposure to the elements, so panels with higher tolerances for exposure to harsh weather tend to have better warranties against degradation.

That said — panels are guaranteed to perform, not to degrade. In the past, standard performance warranties allowed for a minimum level of performance over twelve years, and then a lower allowable minimum over the following thirteen, totaling twenty five years.

Modern monocrystalline panels will also provide a twenty five year warranty, but it’s linear — meaning a panel that degrades in efficiency too quickly would trigger the warranty and get replaced. Homeowners can monitor their systems using a custom monitoring application. The current industry standard for acceptable linear degradation is generally around 80% production in year 25.

Some manufacturers, such as Q-Cell and Solaria, are able to offer higher production guarantees over 25 years. These panels warranty 85% and 86% production respectively in year 25, compared to the standard 80%. Again, panels aren’t guaranteed to degrade, but manufacturers that incorporate stricter manufacturing controls and higher end materials are more willing to stand by the performance of their panels.

Homeowner’s Insurance

If you live in a home that has a large overhanging tree branch, you may be wondering, “What happens if something falls onto my panel and breaks it?”

The same question applies in other circumstances in which a high speed or heavy object might crash into your panels. The answer to this question in both circumstances is that it would not trigger either warranty from the solar panel manufacturer, and you’d want to consult your homeowner’s insurance provider.

Once the solar system is installed on the home, it’s considered part of the property, just like a central heating unit. Many insurance providers don’t have specific riders for solar panels, although you should consult your specific insurer regarding your policy to make sure it is covered the same way as your siding, roof, kitchen, and so on.

What if Something Happens to My Inverter?

You may remember from science class that there are different types of electrical current we use in day-to-day life — alternating current (AC) and direct current (DC). Alternating current moves in an oscillating flow that switches between positive and negative directions; direct current moves in a constant flow in one direction. A lot of technologies either receive or use electricity in DC, such as laptops or flashlights; AC electricity is highly efficient at transmitting power at low voltages and over long distances, which is why we use it to send electricity from power plants to our homes.

Solar panels produce electricity in DC, but our electrical grid and homes transfer electricity in AC. Solar systems use a device called an inverter to convert the electricity from DC to AC before it enters the power grid.

There are two different types of inverters used in solar systems — string inverters and microinverters. There are plenty of differences between the two, but manufacturers of both provide a warranty for the inverter performance.

String Inverters

String inverters are the more traditional type of inverter used in solar systems. They’re called such because each panel was wired from one to the next, connected on a “string”, and the system would feed into a central inverter. This central inverter would ideally be installed in a location protected from natural elements, such as on the side of the house in the shade or possibly in the garage.

There are some drawbacks to this traditional type of inverter, notably that the system output was measured by the least productive panel; in addition, if one panel stopped working, the entire system would shut down. Lastly, DC electricity loses efficiency when traveling over distances, which can have a measurable effect even on residential systems where the inverter is installed far from the arrays (some systems offset this with power optimizers; more on that later.)

The longevity of your string inverter may come down to the experience of your contractor. Inverters are designed to periodically handle higher-than-normal loads (e.g. on an exceptionally sunny day), but an inexperienced contractor might install a string inverter based on this peak capacity rather than the normal safe operating threshold. Since a string inverter converts power for the whole system, this would cause the inverter to burn out much quicker than expected.

String inverters typically come with 10-12 year warranties to cover their performance under proper installation. Details may vary between products so you should consult the spec sheet for specifics.

String Inverters with Power Optimizers

Power optimizers seek to offset the efficiency loss from solar panels sending DC electricity on a string to the central inverter. They condition the DC current to transmit at a fixed voltage until it’s converted to AC by the inverter. All things being equal, solar systems with string inverters and power optimizers are more efficient than solar systems with string inverters alone.

Most manufacturers of string inverters also produce power optimizers. They may have separate warranties for both.

What if My Solar System Uses Microinverters?

Modern photovoltaic systems are more likely to use microinverters to convert DC electricity to AC electricity. There are a few key differences between microinverters and string inverters. Instead of a central inverter handling load from the entire system, each solar panel has its own microinverter. The DC electricity travels less distance before conversion to AC, so there’s less efficiency loss.

Being installed underneath the solar panels, microinverters can be exposed to more weather than a string inverter, which is usually installed in a secluded area or inside a garage. Microinverters are built to higher durability standards than string inverters to ensure their reliability, and as there is less electrical load per inverter, they are less susceptible to burnout.

Enphase, the leading microinverter manufacturer in the industry, provides a 25-year warranty on the performance of their products. Details vary between manufacturers and products so you should consult an up-to-date spec sheet for specific warranty details.

What About My Roof?

The vast majority of residential solar systems are installed on roofs, and while a properly-installed solar system has a very low likelihood of leaking, it’s certainly a concern worth bringing up to your contractor.

Solar systems don’t void the materials or labor warranty for the vast majority of shingle manufacturers. The exceptions are the individual locations where the contractor drills to install the lag bolts that secure the racking system to your rafters. Your solar contractor will almost certainly provide a labor warranty on these solar penetrations, and in many cases, it may be for more time than your original roofer’s warranty. In any case, for parts of the roof that are not directly impacted by the solar system, the remaining roof warranties remain intact.

On the other hand, even the best-installed solar system can be problematic on a very old roof. A reputable contractor will inform you about deficiencies in your roof ahead of moving forward with a solar project. Solar installers warranty their work, but not your roofer’s; if the materials or workmanship of your roofer were poor, you may want to repair or replace your roof ahead of time to protect your solar investment down the line.

A well-installed solar system does more to protect your roof than damage it. Roof materials deteriorate on account of exposure to harsh weather conditions over time; solar panels are specifically designed to endure those conditions. Therefore, by absorbing the impact of wind, rain, sleet, hail, snow, and of course sunlight, the solar system will produce plenty of clean electricity and also prolong the lifespan of your shingles.

“NY State Solar and especially Matt McAuliffe have been exceptional in explaining, planning, estimating financial impacts and monitoring the progress of our solar project. Essentially, NYS Solar provides a vehicle to access the best solar installation companies and assures a fair competitive price. NYS Solar’s relationship with NYSERDA was a key factor in making the application and approval process go very smoothly. Matt McAuliffe is a real professional who knows his business; and his honesty and passion for renewable energy expansion was key in my confidence in making the decision to install our solar system.”

– Paul R  |  West Sayville

“We thought our program manager was very knowledgeable and answered ALL of our questions!!! The installation went very smoothly and was quick and they cleaned up afterwards. In all we are very happy with the experience and look forward to seeing how much money we save!!”

– Roland Z.  |  Island Park

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